Frequently Asked Questions (FAQ)
Where are Amrani Store products made?
▼All our products are handmade in Marrakech, Morocco, by skilled local artisans who use traditional techniques to create each unique piece.
What materials do you use?
▼We use high-quality, locally sourced materials, including durable fabrics and vibrant textiles inspired by Moroccan culture. Our goal is to blend style with sustainability.
How can I place an order?
▼Browse our collection, select your favorite items, and add them to your cart. At checkout, follow the instructions to complete your purchase. If you need help, feel free to contact us!
Do you offer international shipping?
▼Yes, we ship worldwide! Shipping rates and delivery times vary based on location and will be calculated at checkout. Please refer to our Shipping Page for more information.
What is your return policy?
▼We accept returns on unused, undamaged items within 14 days of delivery. Please review our Returns Page for detailed instructions on how to process a return or exchange.
Can I track my order?
▼Yes! Once your order is shipped, you’ll receive an email with a tracking number to monitor your shipment’s progress.
How do I care for my carpet bag or jacket?
▼To preserve your product’s beauty, avoid exposure to excessive moisture. Spot clean gently with a damp cloth. For detailed care instructions, please contact us.
Do you offer custom orders?
▼While we focus on ready-made designs, we may accommodate certain custom requests. Contact us directly at [email protected] to inquire about availability.
How can I contact Amrani Store?
▼You can reach us via email at [email protected] or through our Contact page. We’re here to help and answer any questions you may have!
Do you offer gift wrapping?
▼Yes, we offer complimentary gift wrapping upon request. Let us know at checkout if your item is a gift, and we’ll package it beautifully for your special occasion.